Shipping Policy

At COMMUNICRATS PRIVATE LIMITED, we strive to deliver your plants promptly and in excellent condition. Please read the following details about our shipping process.

1. Order Processing Time

Orders are typically processed within 2-3 business days after payment confirmation.
Expedited Delivery (if available): 1-2 business days
Please note that delivery times may vary depending on your location and seasonal factors.

Orders placed on weekends or public holidays will be processed on the next business day.

Processing time for gardening services will be confirmed separately upon booking.

2. Shipping Methods and Delivery Time

We ship plants using reliable courier services to ensure safe and timely delivery.

Estimated delivery times vary depending on your location and will be communicated during checkout.

Please note that delivery times are estimates and may be affected by external factors such as weather, holidays, or courier delays.

3. Shipping Charges

Shipping fees are calculated based on the size, weight, and destination of your order and will be displayed at checkout.

For gardening services, travel or service fees will be included in your service agreement.

4. Shipping Locations

We currently ship to locations within Bangalore  

If your location is outside our delivery areas, please contact us to discuss possible arrangements.

5. Delivery and Receipt

Risk of loss or damage passes to you once the product is delivered to the shipping address provided.

Please inspect your plants immediately upon delivery. If you notice damage or incorrect items, report this to us within 48 hours with photographic evidence.

For gardening services, please ensure that our team has access to the property at the scheduled time.

6. Failed Deliveries

It is your responsibility to provide accurate shipping information.

If delivery fails due to incorrect or incomplete address, you may be responsible for additional shipping costs.

We will attempt to contact you in case of delivery issues but are not liable for lost or delayed shipments due to incorrect details.

7. Damaged or Lost Shipments

If your shipment is lost or damaged during transit, please contact us immediately so we can assist you in resolving the issue.

We may require photographic evidence and details to process claims with the courier.