Privacy Policy
At COMMUNICRATS PRIVATE LIMITED (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment details (processed securely by third-party payment providers)
1.2 Usage Information
IP address
Browser type and version
Pages visited and time spent on the site
Interaction with our website and services
1.3 Other Information
Any additional information you provide through contact forms, service bookings, or customer support inquiries
2. How We Use Your Information
We use your information to:
Process and fulfill orders for plants and gardening services
Communicate with you about your orders, services, and inquiries
Improve our website, products, and services
Send you promotional emails, if you have opted in
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service providers who assist with payment processing, delivery, and customer support
Legal authorities, if required by law or to protect our rights
Other parties only with your consent or as necessary to provide you with services
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your personal data
Object to or restrict processing of your data
Withdraw consent where applicable
Request a copy of your data in a portable format
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.
7. Children’s Privacy
Our website and services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.
